Etiquette

Opening well

State the register, the rough length, one specific and that you understand it is quoted; four lines that get a fast, warm reply from almost any judge.

9 min readEtiquette

The first message to a judge decides more than most buyers realise. It is not just the request; it is the first evidence of what working with you will be like, and judges read it that way whether they mean to or not. A clear, well-shaped opening gets a fast reply, a reasonable quote and a judge glad to take the work. A vague or awkward one gets a slow reply, a cautious quote, or silence.

None of this requires cleverness or a long message. It requires four things, stated plainly, in an order a judge can act on immediately.

The four lines

Register. What tone you want, described rather than labelled. Length. A rough shape - "a minute or so," "a few minutes, take your time" - not a precise duration. One specific. A single concrete detail, question or comparison for the judge to respond to. Acknowledgement of the quote step. A line making clear you understand the price comes after the brief, not before.

That is the whole structure. Everything else - material, platform mechanics, formalities - sits around these four lines rather than replacing them. A message with all four, however plainly written, will read as competent to almost any judge who receives it. A message missing two or three of them reads as a buyer who has not thought about what they are asking for, and that impression shapes the reply.

Register: say the tone, not the category

Labels like "SPH" or "worship" are useful shorthand once a judge already knows your taste, but on a first message they are underspecified. The same register carries different names on different platforms, and even a shared label covers a real range between one judge's version of it and another's. A better first-message register line describes the tone in plain words: "warm, a little playful, nothing harsh" travels further than "worship," because it tells the judge what you actually mean rather than which shelf to file you on.

This does not need to be more than a sentence. Stating the register in one line is close to the whole skill; the longer version, with nuance and edge cases, can wait for the actual brief once a judge has agreed to take the work. A first message is an opening, not a contract, and it should read like one.

Length: a shape, not a stopwatch

Judges price and pace their work around roughly how long a clip will run, so some indication of length belongs in the first message. The mistake to avoid is over-specifying: asking for "exactly ninety seconds" gives a judge a number to hit rather than a register to inhabit, and clips built around a stopwatch tend to feel padded or clipped rather than complete. "A minute or so" or "however long feels right for a proper read" both communicate the rough scale while leaving the judge room to let the register breathe. How to ask for a length without overspecifying covers this in more depth if the distinction is not intuitive yet; the short version is that length is a boundary condition, not a target.

One specific: the line that makes the clip yours

This is the single highest-leverage sentence in the whole message, and it is the one most first-timers skip entirely. A specific is a concrete thing for the judge to respond to - a question you have actually wondered about, a detail you want acknowledged, a comparison you would like addressed. It is not a request for the judge to "say something personal"; that instruction gives them nothing to anchor to and produces exactly the generic result it was trying to avoid.

Giving the judge one specific to respond to is what separates a clip that feels made for you from one that would suit almost any brief with the names changed. A judge without a specific has to invent something to react to, and what gets invented under those conditions defaults to safe, general commentary - precisely the shape a request with nothing concrete in it produces. One sentence removes that problem for the entire rest of the commission.

Pick one. Not three, not a checklist. A first message crowded with specifics starts to resemble a script, and a script is a different kind of request that most judges either decline or reprice - many judges turn down fully scripted work outright, because a word-for-word request removes the judgement they are actually being paid to exercise. One well-chosen specific, and stop there.

Acknowledging the quote step

The fourth line is less about content and more about signalling that you understand how this market works. A line as simple as "happy to hear a quote for this" tells a judge you are not expecting a fixed rate, are not going to be surprised by a number, and are not going to try to negotiate before one exists. Why the price is quoted rather than listed explains the mechanics in full; what matters for a first message is just the acknowledgement, not the reasoning behind it. Judges see enough "how much?" messages with no brief attached to notice, gratefully, when someone has skipped past that friction on their own.

What to leave out

A first message benefits enormously from what it does not contain.

No apology for asking. A preamble about being sorry to bother someone, or nervous about asking something like this, uses space that a register line or a specific would use better. Stop apologising for asking covers why this habit, however well-intentioned, reads as friction rather than politeness - the judge already knows what the job is, and an apology does not make the request smaller.

No material before a quote. Sending photos with the opening message, before a judge has agreed to look, skips a consent step that exists to protect the judge, not to inconvenience the buyer. Sending material before a quote is one of the more common ways a first message goes wrong even when everything else about it is fine, and it is worth holding the material back until the judge has actually said yes to the brief.

No performing the register at the judge. Writing the request itself in the voice you want back - degrading yourself in the message, or writing in-role - confuses the ask and reads as boundary-testing rather than a brief. Do not perform the register at the judge; describe what you want, in your own ordinary voice, and let the judge do the performing once they have accepted the work.

No haggling before there is a number. A first message is not the place to mention budget as a constraint on the judge's side of the equation. If cost genuinely matters, asking what a smaller or simpler version would cost is the right move, and it belongs after a quote exists, not folded into the opening ask.

No backstory. A line on why you are asking can help a judge pitch the clip, but a full page of context goes unread and is not the judge's job to hold. How much backstory a judge actually needs is usually one sentence, if any at all.

A worked example

Put together, a first message that hits all four lines and skips the common mistakes might read something like this:

"Hi - hoping to commission a review. Looking for something warm and encouraging, not over the top, maybe a couple of minutes. One thing I'd love addressed specifically: how the angle in the second photo reads, since that's the one I'm least sure about. Happy to hear a quote whenever you have a moment, no rush."

Four sentences. Register, length, one specific, and the quote acknowledgement, all present, none of it padded. Nothing there tells the judge your life story, nothing pre-negotiates a price, nothing sends material before it has been asked for. A judge reading this knows exactly what is being asked, roughly what it will take, and that the person on the other end understands how the process works - which is most of what determines a fast, generous reply.

Why this message matters more than people think

It is tempting to think the brief - the longer document that follows an accepted quote - is where the real work happens, and the first message is just a formality to get there. That undersells it. Judges notice manners more than buyers expect, and a first message is the first and often the strongest signal a judge gets about what the whole commission will be like: whether replies will be prompt, whether the brief will be clear, whether a quote will be accepted gracefully or argued with. Judges price, prioritise and sometimes simply decline based on that signal, consciously or not, before a single word of the actual brief has been discussed.

Getting the opening right is also just efficient. A well-shaped first message frequently gets a quote back the same day, because the judge does not have to ask clarifying questions before they can price the job. A vague one - "hey, rate me?" with nothing else attached - triggers a round of back-and-forth that delays everything and starts the relationship on a slightly worse footing than it needed to.

How this differs from writing the full brief

It is worth being precise about what a first message is not. Writing a request that gets you a good review covers the complete brief - the document a judge actually works from once a quote is accepted, with fuller detail on register, material and exclusions. This piece is narrower and earlier: it is about the opening contact, the message that gets a quote in the first place, not the finished instructions a judge records against. Treat the first message as the doorway and the full brief as the room; trying to cram the whole brief into the first message usually backfires; it is a longer message doing a shorter message's job, and judges tend to skim rather than read anything that arrives before there is even an agreement to work together.

Where this sits next to the automated alternative

None of this ceremony exists on the automated side of the market, and that is worth being honest about. An AI-generated read takes an upload and returns an output with no opening message, no register to state, and no quote to wait for - which is exactly the appeal for a buyer who wants speed and does not want to think about any of this. If a stated figure rather than a stated tone is actually what you are after, taking a measurement properly sidesteps the whole etiquette question in the same way. And for a buyer who wants a number to sit within a wider distribution rather than a person's specific reply, an automated score is a faster, cheaper route to that than any first message could be.

What a first message like the one above buys instead is a specific person's attention, applied to a specific request, in a register only a person can perform - which is the entire premise of this site and the reason the four lines above are worth the two minutes they take to write. If you are still weighing whether that is what you actually want against the speed and consistency of the automated route, Rate Cock's direct comparison of the two is the clearer place to work that out than guessing from either side alone.

Read next

Full archive